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Flexible Funding

PCA Families distributes government funding to eligible families to help meet the needs of a child in their care.  The flexible funding program is jointly delivered by PCA Families and OzChild, supported by a consortium of other agencies.

Flexible funding is available to apply for things like:

  • Cognitive assessments, specialist appointments & related therapies
  • Therapy (counselling, psychology, art, play, equine etc.)
  • Health related costs
  • Costs associated with birth family contact
  • School related costs
  • Tutoring if learning gaps arise due to COVID-19
  • Extra-curricular activities 

You can only claim for the cost of the service, product, or activity that is not covered by another funding source (eg the DFFH care allowance, education and medical allowances, NDIS, Mental Health Care Plans etc., or another agency such as Kinship Care). Refer here to the care allowance fact sheet for further information.

To make a Flexible Funding application you need to be registered (create an account), a member (apply for membership) or an agency making a referral (see first tab below) on behalf of a carer.


In 2022/2023 the program received $2.7 million to distribute. In this financial year there has been a significant increase in the number of applications to the Flexible Funding Program.  Cost of living pressures have also impacted on families/Carers and the program.

As of the end of April we have distributed approximately $2.2 million and there are currently over 180 applications pending a decision.  This is likely to increase.

Consequently, to ensure that we can process the backlog of applications and make payments prior to the end of the financial year we will be closing the submission of new applications for this financial year on the 31st  of  May 2023.

Applications for 2023/2024 will open on the 1st  of July 2023.

During the month of June, we will also be reviewing our Flexible Funding processes with the aim of reducing waiting times in the next financial year.  We will update you on this towards the end of June.

A reminder that the Flexible funding guidelines state that flexible funds can only be considered when all other funding options have been exhausted, and no other source of funding exists.

Create an account

Apply for membership which is free

Flexi Funding form

Flexi Funding Help (Youtube)

If you need assistance completing the form, please review our Youtube recording with tips here or  contact   or call 03 9020 1833 and choose option 1, Monday - Friday, 9am-5pm if you need assistance or to find out more. You can also access a free advocacy and forms service called PRACE to assist you with completing these forms - see here.

Some of the ways families have told us that flexible funding has supported them

  • Helped my child build confidence and self-esteem
  • Helped my child build personal and interpersonal skills
  • Helped my child access support services so he/she can be happy and healthy
  • Helped improve interpersonal dynamics within our family
  • Helped improve my family’s understanding of the impact of trauma on children
  • Provided my child with opportunities to have fun, engage more effectively at school, develop and learn
  • Allowed my child to try new things and pursue their goals
  • Allowed my child to connect with peers and make new or strengthen existing friendships
  • Helped improve my child’s ability to manage what comes his/her way and be resilient
  • Helped my child to prepare for life after school
  • Helped my child relate to other family members and maintain contact with biological family
  • Helped me to build my relationship with my child
  • Helped me to manage what comes my way and stay resilient
  • Reduced financial and family stress, making things easier and more doable at home
  • Helped my child develop water safety and swimming skills
  • Enabled child to participate in team or other sports
  • Allowed child to participate in cultural or fun activities.

‘‘I am so blown away with the support that is there for not just my family but for other families that are permanent carers or adoptive parents. The staff have been amazing and it is so good to know that there is not only financial support but support for the carers, someone to talk to and someone to let you know what you can do for our beautiful grandchildren.’’


PCA Families will seek consent from you to contact a third party about your circumstances unless there is an immediate risk of harm identified for a child, young person or another person. Any client information used for PCA Families reports will be de-identified to protect the identity of children and families.