Providing education and support to deliver better outcomes for children and families in permanent care and adoption

Intercountry Adoption Tracing and Reunification Service

International Social Service (ISS) Australia is an independent, national not-for-profit organisation with over 50 years’ experience defending children and connecting families across the world.  


ISS Australia’s Intercountry Adoption Tracing and Reunification Service provides free specialised search and reunion services to intercountry adoptees and adoptive parents, including those adopted through expatriate adoptions.


 ISS Intercountry Adoption Tracing and Reunification Service includes: 

  • Information, support and counselling to intercountry adoptees and adoptive parents regarding their decision to trace birth family
  • Tracing birth family overseas through the resources of the ISS network  and other  relevant agencies in the adoptee’s country of origin
  • Guidance and support to intercountry adoptees considering or undertaking independent tracing  of their birth family
  • Counselling and support to intercountry adoptees, adoptive parents and birth families as they begin  and progress through the complex reunification process
  • Referrals  to specialised services and support networks, where appropriate. 
  • Intercountry Adoption  Family Support (Case Management Services)
  • General Family Tracing and Reunification
  • International Parental Child Abduction - Social Work Support
  • International Parental Child Abduction - Legal Assistance
  • International Family Mediation 
  • Intercountry Child Welfare and  Kinship Care 


This service is funded by the Australian Government Department of Social Services and provided free, Australia-wide.  ISS Australia is a leader in its field.who works with those who are separated by international borders, with an emphasis on the rights and best interests of the child. ISS Australia is part of the international ISS network spanning over 140 countries, based in Geneva, with advisory status at the United Nations. 

All services are provided by qualified professionals skilled in understanding complex intercountry adoption issues. All of ISS Australia’s work is carried out with the utmost respect for the privacy and confidentiality of those with whom we work.


To request Intercountry Adoption Tracing - please download form here.

 Contact International Social Service

 Australia-wide phone (local call cost):

 1300 657 843




National  Office

Level 2, 313-315 Flinders  Lane

Melbourne, VIC 3000

T: 03 9614 8755

F: 03 9614 8766


NSW Office

Level 1, 518 Kent Street

Sydney, NSW 2000

T: 02 9267 0300

F: 02 9267 3886




Defending children • connecting families • across the world